All of our orders are beautifully wrapped in protective packaging to ensure they arrive to you safely.

All UK orders are processed in 1-3 business days and posted via Royal Mail.

FREE UK SHIPPING for all orders over £25.

All USA orders will have an extra charge added to their order, which is automatically calculated at checkout, to cover any import charges. Due to the new US Tariffs, all products manufactured in the UK will have a 10% tariff fee to pay at customs. To avoid our customers having to pay any import charges, we ship using PDDP (Postal Duties Delivered Paid) through Royal Mail, which means you won't have to pay any extra charges when your order arrives. The charge added to your order at checkout is calculated based on the total of your order, plus an additonal small fee which Royal Mail charge to handle the PDDP.

Are you in the EU or any other country? Purchase via our Etsy shop to avoid unexpected customs charges.

We do not accept returns or refunds after your order has dispatched.

If your order arrives damaged please contact us at info@thetoriaedit.com.

All tariff estimates are based on the current import regulations imposed by the US and product classifications. While I take every effort to ensure orders are shipped in compliance with the import regulations, I cannot be held responsible for unexpected customs delays, changes in tariff laws, or additional fees applied by US Customs or delivery carriers. By completing your purchase, you acknowledge and accept these terms.

We ensure all our products comply with GPSR regulations, and other applicable EU Directives. Our EU Responsible Person for GPSR product safety compliance is EU Compliance Partner.

MANUFACTURER

Victoria Massey t/a THE TORIA EDIT

Email: info@thetoriaedit.com

RESPONSIBLE PERSON EU (GPSR)

Name: EU Compliance Partner

Address: Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia

Contact Email: hello@eucompliancepartner.com

Website: www.eucompliancepartner.com

Phone: +33757690241

CUSTOMER SUPPORT

If you have a query regarding product safety, please contact us at info@thetoriaedit.com