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SHIPPING DELIVERY
&
UK SHIPPING INFO
All orders are shipped via Royal Mail 2nd Class delivery. If you need your order more urgently, please get in touch and we will do our best to accommodate this (at an additional charge) where possible.
All delivery is charged at a flat fee of £2, with FREE SHIPPING automatically applied to all orders over £25.
USA SHIPPING INFO
US shipping has now resumed under the new tariffs!
The USA has now imposed new tariffs on all imports, meaning that all orders manufactured in the UK will have a 10% import charge applied.
When you are placing an order on the website, a new import tariff charge will be calculated at checkout. This charge will help to cover the import duties imposed by US Customs.
I ship all orders with Royal Mail using their PDDP (Postal Delivery Duties Paid) service. This means that I collect the import charge from you at checkout, which is then paid to Royal Mail, and they handle the rest. You therefore won't be asked to pay any additional charges when your order arrives as the duties will already be handled on your behalf.
There will also be an additional small 'processing fee' applied at checkout, which Royal Mail charges for PDDP.
DISCLAIMER
All tariff estimates are based on the current import regulations imposed by the US and product classifications. While I take every effort to ensure orders are shipped in compliance with the import regulations, I cannot be held responsible for unexpected customs delays, changes in tariff laws, or additional fees applied by US Customs or delivery carriers. By completing your purchase, you acknowledge and accept these terms.
GENERAL SHIPPING FAQ'S
Where do you ship from?
All orders are packed and shipped from my little home studio in the UK.
Where are your products made?
Most of the products on the shop are made here in my studio. There may occasionally be a product that is produced by a third-party supplier, such as our wall calendars, however we only work with manufacturers based in the UK for these.
Do you ship internationally?
Currently we are only shipping to the UK and the US.
All EU and rest of the world orders are currently paused until we get a process in place under the new GPSR regulations. We hope to be shipping globally again soon!
Who do you ship your orders with?
We ship all orders with Royal Mail.
When will you ship my order?
All orders are shipped within 1-3 business days (not including UK bank holidays). Once dispatched you will receive a confirmation email.
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